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  • Wowprime takes responsibility for norovirus outbreak

    Wowprime Corp. offers full refunds and medical expense coverage for customers affected by suspected norovirus outbreak at Taipei Truewow and Hsiang La Spicy Hotpot restaurants from April 2-6. Company apologizes, introduces care plans, and proactively contacts domestic and international customers.
    2024/04/11 17:25
  • Taiwan calls for goodwill from China to resume tourism

    Taipei (TVBS News) - Taiwan’s Minister of Transportation and Communications, Wang Kuo-tsai, urges China to show goodwill towards resuming tourism and travel between the two countries. The Ministry of Transport and Communications banned local travel agencies from arranging tours to China in early 2024, leading to backlash from the tourism sector. Wang emphasized the government’s commitment to healthy interactions with China and hopes for the return of Chinese tourists to Taiwan. The goal of attracting 12 million international tourists to Taiwan this year remains unchanged, with the potential for two million visits from China, depending on pandemic control. The MOTC will evaluate the impact of the ban on travel agencies and work on solutions. Discussions with airlines will ensure affected travel agencies can refund their clients for booking issues.
    2024/02/22 12:01
  • Taipei Metro to refund teen’s NT$1,000 EasyCard fine

    Taipei Metro agrees to refund a fine imposed on a teenage girl who mistakenly used her brother’s EasyCard. The 14-year-old student used a child’s EasyCard instead of a student card, resulting in a fine of NT$1,000. The girl’s father argued that the punishment was excessive, and after reviewing the situation, Taipei Metro decided to refund the penalty as a gesture of goodwill. The incident occurred at Ximen MRT Station, and Taipei Metro emphasized the importance of using the correct card type to avoid fare differences.
    2023/12/09 15:06
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