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  • Foodpanda, Uber Eats suspend services amid typhoon

    Typhoon Krathon halts work and school in Taiwan on Oct. 2. Foodpanda and Uber Eats suspend deliveries nationwide. Stay informed about weather updates and safety measures.
    2024/10/02 09:29
  • Pandemic boom in Taiwan’s food delivery fades as fees bite

    Discover how high commission fees charged by food delivery platforms are causing restaurants to reconsider their use, amidst a shifting market dynamic and consumer behavior, according to a recent report.
    2024/06/27 16:17
  • Executive Yuan flags issues with food delivery acquisition

    Explore the potential impacts of Uber Eats acquiring foodpanda on consumers and partner restaurants, including concerns over choice, costs, and membership benefits.
    2024/05/23 11:48
  • Uber Eats, foodpanda merger to dominate Taiwan’s market

    Discover how Uber’s acquisition of foodpanda for US$950 million sets the stage for a major shift in Taiwan’s food delivery market, pending regulatory approval. Learn about the potential market impacts and consumer concerns.
    2024/05/15 10:11
  • Global system outage affects McDonald’s orders in Taiwan

    McDonald’s Taiwan faces temporary service interruptions due to Internet disruptions affecting transactions, prompting urgent system maintenance. The fast-food giant assures customers of necessary repairs amid widespread systemic failures impacting online and phone-based ordering systems.
    2024/03/15 15:43
  • System glitch disrupts meal plans: Uber Eats investigates

    Uber Eats faced a system crash on March 5, causing inconvenience for users unable to place orders. The company is investigating the cause and working to restore service. Customers left complaints on Facebook due to the disruption.
    2024/03/05 11:03
  • Taiwan’s cold snap leads to food delivery dilemmas

    Residents in Taiwan are facing difficulties in getting food delivery services due to persistently low temperatures. The Central Weather Administration issued a cold weather warning, with the lowest temperature dropping to eight degrees Celsius across the country. As a result, many people have chosen to stay indoors, leading to a surge in online complaints about limited delivery options and self-pickup only. Some speculate that couriers are avoiding orders due to the cold weather and low delivery fees, which are as low as NT$30-40 per delivery. This has prompted discussions about the need for higher wages and better working conditions for couriers.
    2024/01/24 15:54
  • Uber Eats Taiwan, Gogoro launch green delivery program

    Uber Eats Taiwan has partnered with electric scooter company Gogoro to launch a Green Delivery Program, aiming to promote sustainability in food deliveries. The program aims to increase the proportion of electric scooters in the Uber Eats fleet from 20 to 40 percent within two years. Gogoro’s swappable battery systems are already used in 26 percent of motorcycle logistics in Taiwan. The collaboration will provide a purchasing and battery subscription plan tailored for delivery partners, encouraging more riders to adopt green mobility. Uber Eats Taiwan aims to achieve zero emissions for global deliveries by 2040. The Ministry of Economic Affairs (MOEA) supports Uber Eats’ objective and will continue to advance subsidy policies to support green initiatives.
    2023/12/19 22:01
  • Delivery drivers protest wage cuts by major platforms

    Delivery workers in Taiwan are protesting against significant wage cuts by popular food delivery platforms foodpanda and Uber Eats. The number of delivery personnel has increased from 40,000 in 2019 to over 140,000 currently, leading to a decrease in earnings from NT $70 per order to below NT$40. The Chairman of the National Delivery Industrial Union has called for dedicated legislation to protect the workers’ rights and wage standards.
    2023/10/11 14:47
  • Delivery drivers rally to support exhausted firefighters

    A tragic fire at a Pingtung golf ball factory claims six lives, including four firefighters. Delivery drivers come together to support exhausted first responders. Learn more about this devastating incident.
    2023/09/23 16:54
  • Foodpanda revamps fees with dynamic pricing launch

    Foodpanda announces dynamic pricing model for food delivery services in Taipei. Fee changes based on location, distance, and peak hours. Users can expect adjustments from NT$1 to NT$9. Pandapro offers exclusive perks. Uber Eats implements fee reduction plan.
    2023/08/09 16:56
  • Stay-at-home economy fuels Taiwan delivery platform growth

    As Taiwan’s COVID-19 situation stabilizes, more people are dining out, prompting delivery platforms to expand their offerings beyond food. 
    2023/05/15 19:07
  • Taiwan sends cute robot to deliver takeout food

    Taiwan has introduced its first-ever food delivery robot, which promises to revolutionize the way customers receive their food. The robot was unveiled on Wednesday at the Kaohsiung Software Technology Park.
    2023/02/23 19:38
  • Delivery platforms in Taiwan provide more than food, grocery

    Food delivery platforms in Taiwan not only deliver food but also a wide range of products. 
    2023/01/11 21:04
  • Water sports businessman creates food delivery water bicycle

    A water sports businessman in Xiaoliuqiu created a food delivery water bicycle.
    2023/01/04 11:54
  • 4 in 10 Taiwan’s students aged 6-14 considered overweight

    As the frequency of eating out continues to soar among students in Taiwan, the number of overweight elementary and junior high students has continued to rise.
    2022/09/27 08:53
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