TAIPEI (TVBS News) — Taiwanese broadcaster Nicole Ni (倪琇茹) on Sunday (Aug. 11) advised YouBike users to utilize the app’s "No empty dock available to return" feature when bike stations are full. Ni shared this tip on Facebook to help users navigate the challenge of returning bikes during peak hours or at popular locations.
As YouBike's user base grows, the number of stations has increased, but many users still struggle to find available spots for bike returns. Ni suggested a standard procedure for such situations: park the bike nearby and lock it.
Next, users should open the YouBike app, go to the member management page, select "No empty dock available to return," and apply for extra time. Finally, users need to call the service center number displayed on the bike's basket to complete the return process.
After reporting the issue, staff will promptly dispatch personnel to handle the situation. The billing time will be extended until the staff completes the return. Users can also contact the service center for any billing inquiries.
As YouBike continues to grow in popularity, these tips could significantly ease the return process for many riders. Ni's guidance underscores the importance of using available tools to ensure a smooth and efficient bike-sharing experience.
